Grow your call centre to its maximum potential with our automated software, in-depth reports and performance analytics.
Trusted by Australia’s Top Call Centres
Automated calling is about more than just call volume. Our software includes powerful analytics that track agent performance and customer experience, so you can make the most of your team’s capabilities.
Manage your team’s performance with reports and analytics. See who is performing well, who needs help, and what you can do to boost their performance in the future. The perfect way to make sure your team is hitting the mark.
By predicting when to transfer the call, agents are able to focus on the most important calls first and increase their overall effectiveness.
Analyticall allows you to integrate your existing CRM system with ease. Harness customer information and manage your sales data from inside our portal.
Our technicians will setup the server for you.
We will give your call centre staff training on how to use the software.
Your call centre will be up and running within a day, watch your sales rate rise.