The AnalytiCall Modern Dashboard brings every essential tool and data point into a single, intuitive view, making it easy for teams to manage their workflows and stay focused on what matters. Designed with usability in mind, the Modern Dashboard provides a comprehensive yet simplified experience, helping agents and managers access real-time insights, track performance, and control campaigns—all from one centralised hub.

Intuitive Interface

Simplified Navigation for Maximum Efficiency

The Modern Dashboard is built with a clean, user-friendly interface that allows team members to find what they need instantly. With a logical layout and quick-access buttons, agents can move between features smoothly, while managers can monitor team activity and access key metrics without disrupting their workflows.

• Clear Layout: Prioritises ease of use with an organised, logical design.
• Fast Access: Quickly move between campaigns, call lists, and analytics with minimal clicks.

Real-Time Data at a Glance

Instant Access to Key Metrics

Stay on top of team performance with real-time data displayed directly on the dashboard. Monitor live metrics, including call volume, conversion rates, and agent availability, enabling fast decision-making and on-the-spot adjustments. This level of insight keeps teams agile and aligned with their goals, even as campaigns evolve.

• Live Performance Tracking: See the latest call statistics and team activity.
• Informed Decision-Making: Quickly spot trends and make data-driven adjustments.

Customisable View

Personalise Your Dashboard to Fit Team Needs

AnalytiCall’s Modern Dashboard is fully customisable, allowing teams to tailor their view based on their specific roles and goals. Managers can set up a high-level overview of multiple campaigns, while agents can focus on their individual tasks, contacts, and performance stats. This flexibility ensures that everyone can optimise their workspace to enhance productivity.

• Role-Based Customisation: Personalise the view based on individual responsibilities.
• Enhanced Focus: Agents and managers can highlight their priority tasks and metrics.

Instant Notifications

Stay Updated in Real Time

Receive real-time notifications and alerts for important updates, such as missed calls, follow-up reminders, and campaign milestones. The dashboard’s notification system keeps everyone on the same page, minimising missed opportunities and keeping your team ready to act whenever needed.

• Real-Time Alerts: Receive notifications for follow-ups, missed calls, and more.
• Improved Responsiveness: Ensure no task or opportunity goes unnoticed.

Comprehensive Insights for Campaign and Agent Performance

Track Success with In-Depth Data

The Modern Dashboard provides instant access to performance insights for both campaigns and individual agents, helping managers monitor success rates, identify top performers, and pinpoint areas for improvement. By having these insights available at a glance, managers can make well-informed decisions to optimise both team and campaign performance.

• Campaign and Agent Metrics: Analyse performance by campaign or individual agents.
• Data-Driven Adjustments: Use insights to fine-tune strategies and boost results.

Seamless CRM Integration

Unified Data for a Cohesive Workflow

With direct CRM integration, AnalytiCall’s Modern Dashboard allows teams to access customer information, interaction history, and real-time updates without switching between platforms. This unified experience enhances productivity and ensures every customer interaction is informed and personalised.

• Integrated Customer Data: View CRM insights within the dashboard for seamless access.
• Personalised Interactions: Improve engagement with real-time, accessible customer information.

The AnalytiCall Modern Dashboard is a powerful, centralised hub that keeps your team connected, informed, and productive. By combining real-time data, customisable views, and seamless integration, the Modern Dashboard transforms the way teams operate, enabling them to focus on high-value tasks, make informed decisions, and achieve their goals with ease.