Native controls. No more hunting for the tab.
AnalytiCall Desktop is a companion app for agents who live on the phone. Persistent call controls, global hotkeys, and system-tray presence — so the platform is always one key away, not one tab-fumble away.
Persistent call controls
Answer, transfer, mute, and hangup from a floating widget. Works whether you're in Salesforce, a spreadsheet, or Slack.
Global hotkeys
Take the next call without reaching for the mouse. Reclaim the seconds that compound across 200 calls a shift.
System-tray presence
Status visible at a glance. Agents know what they're on; supervisors know who's free — without opening a dashboard.
Lower latency
Native audio pipeline bypasses browser overhead. Cleaner calls, faster connects, fewer 'can you hear me' openers.
Desktop is bundled with AnalytiCall accounts. Roll it out to the whole floor or a pilot pod — licensing is per-seat on the platform, not per app.