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AnalytiCall
Our flagship product · in production · AU-hosted

The proof of what we build.

AnalytiCall is an applied-AI company, and this platform is the product line we run at scale to earn that claim. Dialler, queues, CRM sync, compliance, sentiment, voice agents, and reporting — one system, built and operated by one team, in Australia. It's also where every view our consultancy holds came from.

01

Predictive dialler

Pacing tuned for AU floor rhythm. Connects agents to live contacts without burn-through or abandonment penalties. Handles drop rate, pacing aggressiveness, and agent-availability routing in one loop.

  • Configurable drop-rate ceilings
  • Agent-availability aware
  • Per-campaign pacing
02

Inbound + outbound queues

One system for both sides of the floor. Skill routing, callback queues, voicemail drop, warm transfers, and supervisor whisper — no stitching together two products.

  • Skill-based routing
  • Warm transfer + supervisor whisper
  • Callback + voicemail drop
03

DNC.gov.au compliance

Every number checked against the Do Not Call register before dial. Consent capture on recording. AU data residency by default. Audit trail you can hand to legal without a conversation.

  • DNC.gov.au list filtering
  • Consent capture + audit trail
  • AU data residency
04

Live sentiment analysis

Tone and intent surfaced to supervisors in real time. Escalation prompts before a call goes south, not after. Trained on AU English — not a US model awkwardly retuned.

  • Real-time sentiment surface
  • Supervisor escalation prompts
  • AU-English tuned
05

CRM + ERP integrations

Deep two-way sync with the systems you already run. Records open on screen when the call connects and update as it progresses — no tab-switching, no post-call data entry.

  • Salesforce · HubSpot · Zoho
  • NetSuite · Bitrix · vTiger
  • Xplan (financial planning)
06

Advanced reporting

Built for people who manage a P&L, not just a dashboard. Agent-level economics, campaign-level conversion, queue health — exportable, schedulable, and ready for board decks.

  • Agent + campaign economics
  • Queue health + SLA
  • Scheduled exports

Want to see it running on your floor?