Predictive and Power Dialling are powerful tools designed for sales teams aiming to enhance outreach, reduce idle time, and focus on meaningful conversations that drive results. Analyticall’s dialling capabilities streamline outbound calling and ensure agents spend more time talking to potential customers and less time waiting between calls.

Predictive Dialling

High-Volume Outreach with Minimal Downtime

Predictive Dialling uses advanced algorithms to dial multiple numbers simultaneously, connecting agents only when a live person answers. This significantly reduces downtime, allowing agents to move through large call lists quickly and efficiently. By predicting when an agent will be available and adjusting the dialling pace accordingly, this feature enables your team to handle higher call volumes without compromising call quality.

• Optimised for Large Call Lists: Ideal for campaigns where reaching as many people as possible is the priority.
• Increased Efficiency: Agents spend more time in conversations and less time waiting between calls.

Power Dialling

Controlled, Sequential Calling for Targeted Outreach

Power Dialling dials one number at a time, moving agents through lists at a steady pace. Unlike Predictive Dialling, Power Dialling ensures that each number is called in sequence, making it perfect for more focused outreach campaigns. This method is ideal for situations where personalised conversations and targeted follow-ups are a priority.

• Consistent Call Rhythm: Each number is called in sequence, enabling thorough follow-ups.
• Ideal for Personalised Outreach: Ensures that every contact on the list is reached, enhancing targeted campaign effectiveness.

Integrated with CRM and Analytics

Data-Driven Calling

Both Predictive and Power Dialling integrate seamlessly with Analyticall’s CRM and call analytics tools. This integration allows agents to view customer information before each call, enabling a personalised approach to each conversation. Real-time analytics provide valuable insights into dialling patterns, answer rates, and agent productivity, giving managers the data needed to adjust strategies and improve team performance.

• Enhanced Personalisation: Access relevant customer data for tailored conversations.
• Data-Driven Adjustments: Track performance metrics to optimise dialling strategies and maximise success rates.

Flexible Dialling Solutions

Tailored for Every Campaign Goal

By incorporating both Predictive and Power Dialling, Analyticall empowers sales teams to optimise call processes based on campaign needs, whether it’s high-volume outreach or targeted follow-ups. The flexibility of these dialling methods supports a more productive, results-driven approach to outbound calling, helping teams connect with more leads, increase conversions, and achieve sales targets faster.

Analyticall’s Predictive and Power Dialling capabilities are designed to support high-performance teams by enabling them to make the most of their time and resources on every call.